One of the Founding Members of the Cashcade Network – Read our Lucky Surf Bingo Review
Lucky Surf Bingo has been around for a number of years and can really be considered a veteran. Unfortunately, while many sites have undergone transformations and been brought up to date with flashy graphics and animations, Lucky Surf Bingo seems to have been left behind in the race to capture the modern bingo player. There’s no denying that the neon pink and orange make it stand out but apart from that, there’s very little to catch the visitor’s eye. But looks can often be deceiving so we decided to continue with this review and let you know what we found beneath the cover.
Lucky Surf Bingo and the regulations
The Lucky Surf Bingo website is operated by Cassava Enterprises (Gibraltar) Limited. A company which is licensed to offer online gaming services by the Government of Gibraltar. It is also regulated by the Gibraltar Gambling Commissioner. Services for customers in Great Britain are operated by 888 UK Limited, a company which is licensed and regulated by the UK Gambling Commission. Services for customers in other EU countries are operated by Virtual Digital Services Limited. This company is licensed to operate in accordance with the laws of Gibraltar. Services and games on the website are powered by Dragonfish software.
Newcomers at Lucky Surf Bingo are welcomed with a 100% bonus
Not the most inviting or generous of offers you’ll find at an online bingo site, but some would say it’s better than nothing. While we can’t disagree we have to add that it could be so much better. Nevertheless, a 100% bonus is what is being offered at Lucky Surf Bingo and if you’re happy to take advantage where’s the harm in that. The minimum deposit to qualify for this bonus is £10 and the maximum bingo bonus funds you can receive is £100. Wagering requirements also apply and these are four times the total amount of the bonus funds plus the deposit on bingo. And eighty times on slots. So, are there any other promotions worth mentioning. Well, there are a few but you’ll find these at most other Dragonfish sites. Here are a few examples:
- Late Night Show – get in quick because this offer is limited to 50 lucky players who will be in with a chance to win up to £100 real money
- Weekender – Up for grabs is more than £700 in real money prizes but you have to make a single deposit of £50 6 days before the game
- The Big £10,000 – On the 10th of every month at 20.00 a £10,000 guaranteed jackpot is up for grabs and everyone gets a piece of it
- Happy Hour – Every Monday from 16.00 there are two hours of extra bonuses
Terms and conditions apply to these and any other bonuses and promotions. These are all clearly explained on the website so take the time to read them. It will be time well spent and reduce the risk of any withdrawal requests being refused.
At Lucky Surf Bingo you can play High 5 bingo and the two most popular variants
We’re always a little disappointed in the choice of games whenever we visit a Dragonfish network site. While the games being offered include the two most popular we like to see a little more variety. There are a number of other bingo variants that could be included, and maybe one day they will. But for now, you can play 90 ball and 75 ball bingo. Along with a third known as High 5 Bingo. This version requires players to hit a row of 5 numbers diagonally, from top to bottom or across, in order to win. Lucky Surf also offers coverall jackpot games and progressive jackpot games along with a selection of slots.
Lucky Surf Bingo might feel a little outdated if you play on a desktop but use a mobile device and things get much better. There’s no need to download a Lucky Surf Bingo mobile app. Simply type www.luckysurf.bingoxtra.co.uk into your mobile browser and you’ll be able to access a great range of games.
Banking options at Lucky Surf Bingo
Lucky Surf Bingo offers the option of making deposits over the telephone by calling a free phone number and speaking to a support agent. The other options are to pay online using Visa or MasterCard, Neteller, PayPal, Paysafecard, Entropay and wire transfer. The daily limit for deposits is £1,000 and the minimum amount is £10. You may be required to produce documentation to verify your identity before making a withdrawal and before your first withdrawal can be made you will need to deposit at least £5 into your account. The minimum withdrawal amount is £20 as well as being subject to minimum limits by the various payment providers. Various other terms and conditions apply to making payments. And once again, we’d advise you to read these very carefully. You also need to be sure you can comply with the requirements because failure to do so will result in your withdrawal requests being rejected.
Contact customer support using instant help 24/7
There are several ways you can contact customer support at Lucky Surf Bingo. But the only one that is available 24/7 is the instant help option. For this, you will need to have an account, login and go to the help room. There you’ll find agents waiting to help day and night. The other options are to send an email or there is a free telephone number for UK customers. However, the telephone option is only operational between 9am and 1am, 7 days a week.
We’ve got to say there wasn’t really a lot we liked about Lucky Surf Bingo. The design of the site is very out of date and it could with a little TLC. but if you’re looking for a no-frills game of bingo this might be just what you’re looking for.
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